|Address:||30 Hammond Rd, Cockburn Central WA 6164, Australia|
|Phone:||+61 8 9417 8550|
|Working:||8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed|
I am currently rebuilding my 3rd engine done by Platinum Automotive. After paying for an engine to be rebuilt twice by the person who was the original builder they still cant get it right. So after $6000 and 3 of my spare engines being consumed during this laborius process Im still working on issues created by slip shod work. My first rebuilt engine lasted 140km, the second 400km and the 3rd about 600km. So you can see I really got value for money. As for the customer service, what a disgrace, any mechanic who compares rebuilding an engine (that they built in the first place)and failing to not being able to teach a deaf, dumb and blind child is an abject lesson in what these people stand for. Nothing other than lining their pockets with other peoples money and not standing by your work. Take your business to someone who deserves it.
This is the first review I have ever written but wanted to warn people to STAY AWAY. I had $8000 worth of work done to my vehicle from mechanical work to welding and after 3 times of taking it back and being abused and told that they dont have these problems with anyone else I decided to just fix the issues myself. Some of the workmanship was absolutely disgraceful with metric bolts being put in imperial threads and that was one of the things I had to take it back for as they hadnt put a bolt in in the first instance. they also left suspension bolts loose. When I advised they said that they would need to settle and be checked but given they were hand loose after only 8km thats a bit hard to believe. Lucky I checked as who knows what would have happened if I hadnt. save your money and go anywhere else
Made contact with Platinum regarding the tuning of triple webers fitted to my 1970 Jaguar E Type. I made the appointment and trailered my car up from Busselton and met with Nigel who carried out the work. He was very thorough with his diagnosis and went right back to basics to discover what other "Technicians" had done previously. He discovered that wrong jets, emulsion tubes and even different sized jets had been fitted. With correct jetting etc. fitted and adjusted the car was run up on the dyno and further adjusted to obtain the best performance. After my previous experiences with dubious results I am more than happy with what was achieved and have no problems recommending Nigel as a guru om Webers.
Awesome guys, awesome service - Absolutely no problems with this great team. Will go out of their way to ensure its always a proper job, done once, done right! No job to big or small. I have been taking my pride and joy to Platinum for over 5 years, and never had a single issue. I wont take my car anywhere else. Dont hesitate dropping your car off here! Anyone talking about blown engines and bad service has no idea what they are on about!
I bought a hyundai tucson 2015model car is neat and clean mechanically no issues so far the manager i dealt with was not friendly but thank god he is left his job in a week after i bought the car thereafter i dealt with new manager justin really nice person to deal with cos the car did not have the service passport book but this guy with his initiative followed up with hyundai to get me the book once again thanks to platinum auto
over priced, called around three placers before stopping into platnium auto on the way home, all three other placers were all alot cheaper, when i told them about the other quotes he blamed carbon tax and got all grumpy and was fairly rude. Obviously my reason for posting here, i will never take any of my bussines there... Im a mechanic heavy duty myself and his pricers were outrages.
Beverley de la Harpe
Thanks Rob for restoring my faith in automotive repairs, after my experiences with big name dealers which left me feeling nervous. Your service was second to none and completely affordable. See you in six months! Beverley
Had my Prado 4x4 wagon serviced regularly at Platinum the last couple of years, always a top job and good value on the cost, friendly guys who know their work, always recommend them to my family & friends.
Awesome service, much more than any other mechanic I have dealt with. Very friendly and helpful
Great service. Recently had my car serviced, Reasonable pricing fast efficient service