|Address:||Lot 4 Marryat Court, Hamilton Hill WA 6163, Australia|
|Phone:||+61 8 9434 1361|
|Working:||8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed|
*See below. FACT: Our car left this business on a tow truck because it was undriveable. FACT: Photos of the condition that Pebco left it in (wires pulled out) can be confirmed by the next repairer and tow truck driver. FACT: Pebco was NOT authorised to carry out work that they are not qualified to perform. They are not auto electricians (and apparently not very good mechanics either). It went in for an engine clean, thats it. It DID NOT require any other work having had our car serviced by a more capable and trustworthy mechanic/auto electrician previously and just recently. The fact is, you damaged our car. Realistically, nobody would be happy that their car left in a much worse condition than it arrived in AND get slapped with a bill for $622.25 plus whatever it will cost to actually get it working again. You are not living in reality if you think that wed just accept it and move on. BTW, you are required to provide an itemised receipt for the work (in this case, damage) done so we can see the breakdown of what you charged us for. Pat Browne (owner) your long winded response to my husbands review below is just a fairytale you need to save for the magistrate. The fact that you are the ex president of the MTA and a board member for the MTAA and Motor Vehicle Industry Advisory Council for Dept. Commerce suggests that you should be exemplary rather than exempt from acting with integrity. You instead, give the trade a bad name already made bad by the blatant dubious practices of many others within the industry. So, contrary to your belief that this has been finalised, it has only begun. I suggest you get your story straight because your going to have to defend it.
The old lady behind reception was absolutely rude and disrespectful never have I experienced such foul attitude from any customer service until visiting this place. She later tried to apologise to me making accusations that I was having a bad day with my child but really she only did that to save her own reputation she wasnt sincere at all. We had to clean the number located on the engine as part of passing our inspection to have defect notice removed. When my partner tried to tell the inspector where it was located (as advised by Shacks Holden because our engine was different to most) he didnt take his word for it and wasted my partners valuble time trying to prove it. This resulted in lost hours of my partner going to work, very uncalled for and it had set us back financially. In the end we were correct. We were also failed for the lining interior, we were told that if wind got inside the car it could fall down and block our vision when driving pfft what a load of bull anything to get our money! I think it would have taken a lot of effort for wind to actually get inside the car and cause it to fall. Highly advise to stay away from this place. We definitely wont be going back there. Would love to hear your pathetic excuse on this Pebco you dnt even deserve a star
Stay away these guys did nothing to my car i payed 154 dolllars to keep my car just parked in there yard in july 2014 they said car needed engine rebuild or new motor when i took it to another shop all they did was change oil and cars still running well now there cheats and say they have over 30 experience that dont even know you need a oil change i think they do but there cheats not trustworthy stay away go else where we also had problems with them yrs ago to by one of there mechanics called mel hammering and damaging a rubber seal worth $60 and didnot pay it back after admitted he broke it terrible back yard Dodgeys theives you may have a license but that doesnt stop you mob from doing dodgys in your yard ps i read your response you may have a license i wasnt saying your not licensed you just do dodgey jobs thats why i said back yard dodgeys its all that all you know nothing about mechanical work to not change the oil after a day parked at your yard but when i came to pick the car up it was clear yous did nothing to it but keep it there waste my time and money another shop changed the oil and the car went well again you guys are ripp offs like another reviewer said and why the hell would i contact you to talk about it to waste more time
Took my car in to get just a quote for a couple of problems I had. They had the car for the afternoon as they were busy. When we returned to pick it up and receive the quote, we instead were handed a $160 bill for work done. Shocked, doubtful it fixed the fault, but paid anyway, I asked about the other issue they were to look at. The receptionist then said they dont normally do free quotes. I said your website advertises free quotes on its home page, to which she said " I dont know about anything like that " and quickly brushed it aside. She eventually added up what the repairs would cost and gave me a verbal quote of " definitely under $300 ". I then asked for it in writing, which she then went out the back, im guessing to ask what it would really cost, and came back with a amount closer to $450. Needless to say, be careful when dealing with this crowd. Not that I will be anymore.
Took my car to these clowns for a safety inspection. It was failed for window tint and (suspected) oil/coolant leaks. After getting the windows re-tinted, I returned to have the engine cleaned by them. BIG mistake. Now my car doesnt go. They pulled out wires and now somehow this, that and the other is wrong with my car but there idiots cant fix it AND they believe they have done nothing wrong. Im supposed to have it towed to an auto electrician. Wrong answer! I lodged a formal complaint with Dept. of Commerce straight away. See you in court mofos!!!
I can honestly say that the service, advice, attitude and helpfulness of Pat, Chris, Jen, Gavin and the team at Pebco is amazing and they have always gone above and beyond. I have been a repeat client of theres for over 10 years, as well as most of my family and do not trust anyone else to service my car. I have recommended them to a lot of people and they have all said the same thing. If I could rate them 10 stars I would. Their communication is fantastic and keep me updated every step of the way.
They are a sham... i was told that I would need to spend over 1100 on my tailer to have it pass pits. Instead I completed the very easy tasks for less than 150. futhermore upon checking with state government on certain facets that they told me I needed... they were not true... such as a bow post on a trailer for a tinny.... oh not to mention an after market starter motor they said was going to coat 700 installed.... ABSOLUTE JOKERS!!!!! STAY AWAY PEOPLE!!!!
I have been dealing with Pebco for over 10 years. In that time they have never failed to be up front, honest and completely reliable, they tell it like it is!. They do work and make recommendations based on client requirements (ie budget). They are friendly, respectful and trustworthy. The people here are all grass roots and quite frankly amazing. They go the extra mile and genuinely care. I recommend Pebco to all my friends and they never fail to deliver.