|Category:||Car Repair and Maintenance|
|Address:||52-62 Lord St, East Perth WA 6004, Australia|
|Phone:||+61 8 6330 7425|
|Working:||8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–12PM Closed|
Absolute joke. The team were given specific instructions to complete a job but clearly that was a waste of time. Car not ready when agreed and it had been sitting there all day with no action. A normal person would call to advise if there was an issue but I guess thats too much to expect. Took time off work for nothing. I assume they must have too much business because they just didnt bother to do the job at all. My advice is to avoid this place like the plague unless you are a glutton for punishment. If I could rate less than one star I would as Im actually stunned at the appalling customer service.
I wasnt too impressed when I specifically arranged an early morning booking (as I required my wheels back at 12pm for work) and I had to call them at 12.30 only to get the impression that no one had even looked at the car. The bloke on the phone said err umm Ill call you back and then didnt. I had to call again only to find out that no action was taken all morning and that the tech had just checked my car after I called the first time. Late for my next work appointment and car not fixed. Chalk up another bad experience to the auto repair industry.
Brought my X trail in as it had developed a small clicking noise when driving. Left it with the guys at K Mart who tried to find out what it was. They said it wasnt a engine, transmission or suspension issue so the car after inspection was perfectly functional and safe to drive. Whilst they didnt find the issue, i was happy that they had made a genuine effort to find it and then also didnt charge me as they couldnt find it which was greatly appreciated! Thanks guys :)
I live in Newman but get my car serviced in Perth on my 6 monthly medical visits. The guys at Kmart East Perth are a pleasure to deal with, I leave my car with them and pick it up when Im ready to return home. Everything from servicing, to tyres and batteries, its all done with professional care to advice and pricing, (no nasty surprises)
Beth Linley Graham
Very Happy with the service received - went in to get brake pads and rotors replaced - was informed that the brake pads, etc DIDNT need replacing (even though I was told they did by a Holden dealership) and was dealt with very well by the staff. Very professional !! A breath of fresh air to deal with - HIGHLY RECOMMENDED.
This was one of the best experiences I have ever had servicing my car. I accidentally got the day wrong and was there a day earlier, Ryan was able to fit me in anyway and even helped me save some money on my service! I will definitely be back and will be recommending East Perth K-Mart Auto Tyre!
Ger O Connell
Great job and price. Everytime i tell them i need my ute for a certain time i always get a text and hour or two before im due to pick it up saying the job has been completed. Highly recommend them, excellent mechanics and customer service.
Excellent value for money. The staff/mechanics there go above and beyond to make you feel looked after. I will be a return customer for sure. Thanks Kmart Tyre & Auto for your great quality service.
Went in for a major service, got my vehicle back and it was running worse than before. Took it back again and they sorted it out for free. Now its running better than ever. Thanks!
Had a puncture and drove in here early on a Monday, they fitted me with a new Tyre and were very friendly, Offered me a coffee while I waited. They were prompt and efficient.
Helpful and friendly staff. Brought my car in for a puncture repair without a booking and was fixed by COB. Repair was cheap and robust
I have always been satisfied with the level of service here and I dont feel that I have been ripped off
Great helpful staff I had taul light failed and was assisted with no delays Weldone guys
Told me what to expect and there were no nasty surprises when I went to pick up the car.
Jake. J. Lee
Very kind and Professional staffs.
Noor Mohammed Nadeem