|Address:||Claremont Quarter Shopping Centre, MM3/9 Bay View Terrace, Claremont WA 6010, Australia|
|Phone:||+61 8 9284 6377|
|Working:||9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–9PM 9AM–5:30PM 9AM–5PM 11AM–5PM|
Been here dozens of times. There are two guys here that are very helpful (bigger guy and long light brown haired younger guy) but otherwise the service is TERRIBLE!! Unless you are buying a computer or TV (in which case they hound you), you basically have to beg for help. I have spent a combined several hours in this store trying to be assisted. Today was the catalyst for this post. I waited and waited. After asking several associates for help, I went to the register. The woman there called for any available associate. After a few minutes, a lady showed up only to tell me that shed be back. Meanwhile other team members are standing around putting stickers on DVDs or organising boxes. I dont want to cause a scene, so I wait patiently while looking as if I needed help in the direction of all of the associates not already helping other customers. After the woman who was called does not return for some time, I finally just ask someone AGAIN for help: "I want to buy a printer. I know which one and have no questions. My baby is getting restless. Can someone just please fetch the printer?" Finally some help. No apology from anyone, and more waiting. Save yourself some time, and avoid the Claremont store even if its closer to home. Thats what Ill be doing going forward.
Asked to buy a replacement Apple Watch charger and dismissive sales person told me they didnt sell them and that I should go to the Apple store. Guess they dont want business! Theyre on JBs Website so instead I went to Malaga where a much friendlier and switched on sales woman found me a charging cable in 5 minutes. Suggest avoiding Claremont JB-HiFi.
Bought a TV. Young sales dude was clueless. Manager just wanted me to sign up for interest free loan. Ended up with wrong TV. Returned to JB in Armadale, dude there was super helpful and no pushing.
Hate all JB HiFi stores, this one is a tiny bit different though. Staff arent as demanding, prices are okay. Layout of the store makes me want to vomit.
Friendly and fast service. Particularly good if you are looking for a DVD, computer, games or audio devices. This store often has the newest technology.
Fast, Cheap deals, and great service and easy to get DVDs or I-pods esc but just love the whole of jb hi fi in claremont just keep on delivering
Wow, answered the phone in 2 rings, put me through and guy answered in 1 ring. The guy was so friendly and helpful, now thats how it should be.
Staff are really happy to help however I found that they did not have everything that larger stores may have full stop
The staff here are very nice and seem to know a lot about technology and gizmos! Great vibe too. Love this place!
Johnny the laptop guy was extremely helpful and knowlegeble - great customer service
Staff were rude and didnt seem like they wanted to put in any effort for help
Been here for years never had a problem. Great staff.
Nice new store with good layout and helpful staff
Good store, helpful stuff