|Category:||Car Rental Agency|
|Address:||96 Queen Victoria St, Fremantle WA 6160, Australia|
|Phone:||+61 8 9336 4411|
|Working:||8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8–11AM 8–11AM|
The service was very poor. An arrogant, rude and bossy assistant tried contract details to our disadvantage to change and insisted on their position until a call is brought clarification. After that she was not even able to apologize for their bad behavior. An indictment.
I made a reservation online and for the type of car I wanted including zero liability insurance and unlimited mileage they were the cheapest company in Fremantle. The staff is friendly and professional. Therefore, everything was handled quickly without loosing time. The car was in a perfect condition with only 14.000km.
We keep coming back to Europcar because of Elaine Aquino (bookings Fremantle) and Lim (pick up/ returns Perth Domestic Airport). They receive ten stars for their customer service. Hope Europcar values them as much as we do as not all their staff are of the same calibre.
Friendly people, but they were the most expensive of the three companies I asked.
If you order through online will get better deals. .
Very small outlet
Giordano Dalla Bernardina