|Address:||496 Charles St, North Perth WA 6006, Australia|
|Phone:||+61 8 9444 4085|
|Working:||8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8AM–5:30PM 8:30AM–5PM|
I read a few reviews on here saying that this place had changed hands and upped their game so I thought Id give it a go. I really wish I hadnt. I brought my car in, a dual cab well body ute, for an internal and external clean and detail. Looking at the price list on show, a car of my size with the clean I was after was set to cost $70. After looking it over, and obviously not wanting to take the job on, I was offered the clean for $320!! Given Im looking the sell the car and I didnt have time, I told the guy Id pay it, just do it right and dont waste my time. So much for this place being a cafe while you wait, I was told once exiting my car that itd be over 2 hours and left to find my own way home. In the end it was close to 4 hours. Once picking up my car, everything looking fine and nice and shiny, I was told to take it home and leave the windows down for 2 hours to let it dry out. That I did. Hours later when I went to drive the car, I found my car charger had somehow been entangled with the seat railing and snapped off the adapter, completely ruined! Then, once a little dog began to form, you could see the spraying of windex all over the windows that hadnt even been wiped around to clean or then wiped off, just simply sprayed on and left to evaporate, and subsequently leave a big ugly mark. On top of all of this, whatever cleaning agent they had used on the surfaces of the car, the gear stick, the steering wheel etc, had not been rinsed off or wiped away, but simply left there, leaving my hands sticky, slimy, smelly and almost causing an accident as the wheel slipped from beneath my hands. All in all a very poor service, one which may have looked good from the outside but when gone over with, not even a fine tooth comb, showed to have absolutely no attention to detail, the absolute minimum youd expect from the extortionate price.
Took in my car today for a $49 interior exterior clean. I was unable to get through on the phone to ask if they were busy however decided to risk driving in anyway. After initial attempts to upsell to a polish for $79 (and $10 extra to clean the interior cup holders which somehow werent included in the interior clean?) I declined as I just needed a basic clean. They took the car immediately and I waited in the cafe (coffee + cookies are available not a super stocked or sandwich cafe if youre wondering if you should go for the cafe aspect) which also had free wifi. About 20 - 30 minutes the car was ready and it was very well cleaned (including the cup holders because I dont know who would clean everything and then leave them messy). I would describe my car as moderately soiled before I took it in with sand and grime (2 door hyundai getz) and it came out looking very good. Pleased with the service and the price for a basic interior/exterior wash - just dont get sucked into the $10 and well clean your cup holders deal.
Worst car wash i have ever been to. I would highly recommend NOT TO GO THERE!!!!! I have got a brand new car and after leaving my car in their hands for an hour it had a major damage on the left door. I spoke to the manager and he refused to show me the footage to proof that it happened while they were cleaning my car. He was blaming it on the car model, he said that that car brand uses used parts for new cars and that what could have happened and I can call the car company and asked them to cover the cost. Something clearly went wrong while they were cleaning the car because it didnt have any damage before as i said it is a brand new car well was. It left me with a high cost on fixing something they did to my car.... + they charged me for the cleaning too.
Got a special offer coupon in our post box for a deluxe inside/outside for $45 (normally $70). Waited for an hour and helped ourselves to several free coffees while we relaxed (quality Nespresso stuff from a proper machine with steamed milk and all!) and read our books. Car went in a ridiculous mess; after several camping trips and dirt road driving it was covered in red dust and had half a beach inside. We werent honestly sure that it wasnt our neighbours who looked out the special offer and put it through our post box as a suggestion lest we bring down the tone of the place! Anyway, it came out sparkling. Its like having a new car again!
Ive been quite disappointed from the service, the first time I went to Eco Spray. My car needed an exterior carwash and dust removal. After picking up after 2 or 3 hours of waiting, it was still dusty. I was very annoyed because I hate things to be half done. After that the manager saw how disappoint I am with the end result .He decided to make things right and gave me discount for the next few appointments. I cant complain about my next several visitations - the car sparkled . So , Im continuing using their services.
I read some of the reviews on Google and approached with caution. However I was pleasantly surprised by the whole experience. I learned that the franchise has just changed hands (3 weeks ago). I took in a 4WD fresh from crossing Australia with all manner of dirt, splattered insects and grime on the car. It came out amazingly well; The car shines like brand new and is spotless on the inside. Whats more is it only took 30 mins to complete while I helped myself to a free coffee. Will definitely be back again.
My wife bought me a present via scoupon for a "Deluxe inside & out Mini Detail + Hand Wax & Leather Treatment" cleaning package, she even dropped the car off for me. When I saw the car there were still bugs on the bull bar, bird poo on the paintwork, sand in the boot area, and it appeared as though it was given only a light clean. If I had paid full price of $270.00 as it is supposedly worth, Id be high tailing back there for them to do it again!!!! I guess you really DO get what you pay for.
Took my car in today for a wash and vacuum. It was the second time Id been since the new ownership. Its fantastic. They greet you with a smile, make you a coffee, you can read the newspaper or a book all while having your car cleaned. Didnt take long at all with 3 or 4 employees working on it. Also cheaper than the last company. Look forward to them opening their cafe, perhaps in March. Chill time while having your car washed. Great. Thanks.
I paid $270 for full detailing of my car. They made messy the seats and carpet by sponge and then dried it by vacuum cleaner instead of using steam cleaner!!! I asked for steam cleaner or my money back and the owner said it is what it is. He said we do always this way for all our customers and they are happy. Im going to sue them because of their fraud. Just take your car to some where else.