|Category:||Used Car Dealer|
|Address:||34 Tesla Rd, Rockingham WA 6168, Australia|
|Phone:||+61 8 9520 5134|
|Working:||8AM–6PM 8AM–6PM 8AM–8PM 8AM–6PM 8AM–6PM 8AM–1PM Closed|
If you want a great price and outstanding customer service experience have a chat to John Boyham from Car Giant WA Rockingham. This was my first time buying a car from interstate (im from Vic), and was a bit nervous at first but John organised everything from A-Z including independent mechanical inspection on my behalf and the transport from W.A to Vic. They were very patient and replied to every question i had, and always returned calls/emails very promptly. Even the customer service assistant Ashlee Maree contacted me regularly to see if i was satisfied with the service and progress. Finally a used dealership i can safely recommend to friends. Thanks Guys :)
Bought a Suzuki for $12K towards the end of 2015. Turns out, to the surprise of my mechanic, that the block was cracked and had been patched with metal putty. When I contacted Car Giant (previously Car Box) about it their response was "how do we know that it didnt happen after i bought it". The only thing that tops off losing $12k is by the business you bought the stuffed car from suggesting that you are a liar. Although I believe that there was a good chance that they were sold the car like that (well at least I really hope) there was absolutely zero responsibility taken.
Terrible service. Complete lack of organisation. Still having issues with transfer and added extras to be included 3 months after making a purchase. Would not recommend even if they have the car you want its really not worth it.
Everyone in the dealership was extremely helpful from start to finish. Made process so quick and simple, from sourcing the right car, to extending the warranty, to fast easy finance. Will definitely recommend in the future!
Had a great experience buying from car giant rockingham, shane was very helpful in the process. Would buy again from here
Bought a car from here and it was stress free and the staff very helpful and friendly. I would buy a car from here again
Liam oganised to deliver my ute all the way up to Morley for no charge - thanks!
The guy that was looking after me didnt really want to be there
Lot of nice toys!