|Category:||Car Battery Store|
|Address:||3/75 Dixon Rd, Rockingham WA 6168, Australia|
|Phone:||+61 8 9529 4590|
|Working:||8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–3:30PM Closed|
Went in to find a battery for my Harley - They didnt have the size I needed where they googled a suitable battery (SSB HVT-7) - Gave me a price of $260 that they demanded full payment of before they were willing to bring one in - When I went around the counter to check what battery they found the lady quickly scrolled down passed the price of the battery they found - but not quick enough since I noticed that the battery were sold for $140 (with 30% discount) - Asked how they could justify a 140% price increase they tried to brush this off as not having any knowledge of the site they found the battery on (oz dealer) - Went home and went back to this site where the price indeed were $140 (with 30% discount) where I could get it shipped for $30 to WA - Another quick check and I found the exact same battery from a recognized dealer for $180 (shipped) - WTF - no wonder WA dealer is struggling with business when they overcharge customers to this degree! - Not happy and will spread the message to anyone willing to listen
Happened to come across an advert for this business in a local movie theatre...and as it turned out needed some replacement batteries for home cordless phones. So it seemed like opportune time to sort out an errand whilst out and about in the local area! How wrong could I be??? Worst customer service experience ever after being served by a surly young man who definitely should not be allowed anywhere near customers. Needless to say, Battery World Rockingham didnt get my business today and wont be getting business from me ever again!
I came in today to purchase a battery for my mobile phone. The staff member was very prompt and new exactly what i needed without me having to even show her my mobile phone rather only giving her the model. I was in and out within 4 minutes. The service is remarkable/exceptional. Ask for Lisa (I believe this is her name). I highly commend her for swift and professional service which i have yet to see in other businesses. I am a happy customer and will be returning for my other requirements ie. car . Thank you.
Brilliant customer service. They helped to select the exact battery needed for my specific car model and installed it while I waited, and disposed of the old one. It was also about $100 cheaper than what I was quoted at Super Cheap Auto!!
The young lady who served me was very helpful. She searched online to the Australian equivalent of the Chinese batteries I need replacing. She found them and my hearing aids are working agains
I was able to quickly replace my Polar running watch battery quickly and at a fair price (easy to re-install self with simple kit), especially handy as I was nearby in Rockingham when needed.
I rang them at 16:45hrs chasing a CR1220... I arrived right on closing, Battery world allowed me to still enter and purchase. TOP MARKS
Fantastic service and very knowledgeable staff who are eager and willing to help. Great experience.
Taken the car there for a battery change out. Friendly staff and professional advice available.
Fantastic Service. Tom was very polite and bent over backwards to help. Great job
Really helpful and friendly
Always excellent service!
Happy, got what I needed