|Category:||Car Battery Store|
|Address:||7/209 Winton Rd, Joondalup WA 6027, Australia|
|Phone:||+61 8 9301 1022|
|Working:||8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed|
Overpriced, irresponsible and poor customer service. If it wasnt for the fact that I needed this battery to complete a gift I would have been happy to walk out empty handed. When I walked in and asked the sales clerk for a specific battery, which was to be use in an E cig, the tone from the sales clerk when he asked me what it was for can only be described as knowingly condescending. On top of the fact that I paid twice as much as I would in any other country, I was made to sign an indemnity waiver before he would complete the sale stating that these batteries might explode. No further information was given as to how this might occur nor any preventative measures or care instructions. (After a quick Google search, it turned out to be quite simple) so thanks for nothing and I wont be back.
A battery with 9 months remaining on the warranty failed, took it in and they tested it and apparently it was fine, and I must have a problem with my car was the sugestion, even though the colour in the sight glass of the battery said otherwise, black instead of green, after I pointed this out to them a hydrometer was used (old school technology)which confirmed the battery had failed.I was give a replacement battery which was great but for the fact it was around the wrong way, back the next day to swap it over for the correct one. Overall apart from the inconvenience of loosing 2 days of my break, and inconveniencing someone else having to borrow their car for that time it was an ok experience.
The guys at this store are really helpful and offer great advice. I went to a few other places before I found this store and was delighted at the time they took to help me understand how to complete my 12V project. TRhey even wired up the battery terminals for free. Superb!! If you are doing anything to do with batteries and power I recommend them for their patience, professionalism and approachability!!! Thanks guys!
I was really impressed with the service. The chap who tested and replaced my car battery was really helpful. He also checked that my alternator was charging and even helped me reset the radio code. Professional service, polite and helpful - what more could a customer want! Congrats to all the team at Battery World Joondalup - it is a pleasure doing business with you.
Very helpful shop. Late review, sorry. Over a year ago now I had a deep cycle battery fail and had problems with a National Luna fridge I purchased from them. They replaced both for me no problem. I love my 90 liter twin Nat Luna fridge. Best camping addition ever.
Useless we have just been in there and spoken to the lady she gives you one word answers and when you ask her for advice she doesnt give you any just a vacancunt look we was in the store for about 30 seconds she was that crap!!
Very helpful and knowledgeable staff and a very wide range of batteries and power devices. Whats more, if they havent got and cant get the battery you need they may be able to build it from basic units. Great!
Friendly staff with a wealth of knowledge about all things power. The store has a great range on display. +1 for testing my batteries for free (as long as they are fully charged).
Had a battery out of warranty by a month and they still replaced it. Great customer service.
Yes u get any batteries here but they dont keep stock. Its a bits pricey too
Great service and they put in the extra effort to help me out, thanks guys
great team great experience great service great prices
A very honest sales guy who helped me and great range.
If you cant find your battery, they dont make one
Good service,knowledgeable staff
Friendly and fast service