|Category:||Car Detailing Service|
|Address:||20 Royal St, East Perth WA 6004, Australia|
|Phone:||+61 406 862 833|
|Working:||8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 9AM–8PM 9AM–5PM|
I was Blown away with the services provided by Buffman car detailing i feel like writing an essay! (which i normally known to do anyway) The person who took my call was very open, honest and informative, he asked as many questions as possible about the type of paint and finishes of the interior too see which package was suited to me and to avoid adding any non necessary oprions that would waste my money. On arrival the lads Andre and Ladko arrived in the morning and assessed the paint to see if it could be saved with machine paint polishing before recommending the option. To put it into perspective i have a 2010 red Honda Accord which spends all of it life in the sun, the sides of the car were still a deep red however the roof, boot and bonnet had lost all of its shine and had gone a very dull, faded matte colour. I was sure this car was destined for the panel shop and could see $1000s of dollars ahead of me to fix a car that was still worth quite a bit. The buffman team ran a test spot on the guard and i was absolutely amazed, the paint was not only like new, there were no swirls or scratches, words cannot describe how happy i am with the results, they made my car look like a showroom finish not only with the paint but also the interior was just as flawless and for money not coming even close to $400. Thank you so much guys! we will recommend you to all our friends :) Ivy and Steve, Leeming
After booking 3 weeks prior to today i emailed to confim my booking. No reply. I called to confirm. No answer. I sent a text message as instructed to which i got a reply saying "it SHOULDNT be a problem" after booking for 9am 3 weeks earlier got a text the morning of my booking saying can we change it to 10am or 11am. Which was inconvenience for me but these things happen. Then got another text saying they are on a job elsewhere in rockingham can they change it to 12pm. Being polite i say thats fine. Then thinking about the fact that i had booked 3 weeks in advance and am on a schedule to sell my car and move over seas i told them i was unhappy with the service and that i will make other arrangements. shortly after recieve a text message "Thats fine with us, next time dont say its fine when its not and insult my pride by saying changed it 3 times as tho it was resheduled for 3 different days when it was a total difference of 3 hours, and i also mentioned if it were a problem i could make another plan, have a nice day, good luck." Completely unprofessional and as i said to the person on the other emd of the text message.. im glad i went somewhere else, it may have cost me $80 more but if the detailing service was as poor as the customer service i am happy to spend the extra cash.
So I would not recommend this company to anyone wanting some buff work done on their car exterior. I mean how can you can you call yourself a professional when you make the car look worse than it was when it came in? I employed this guy to mainly buff out some scrapes on the side of the car so with buff man himslef being away he sent out a subby to do it - at the same extortionate price. Granted that buffing scrapes out are not the easiest thing to do but I assumed it would clear some of it up. It didnt make much of a difference but I got the biggest shock when I went to the back of the car and seen the paint had come off the back bumper. The reaction of the guy was you had an accident once? Bad paint job? He had buffed an area I didnt want to be buffed and had left an exposed surface that he wasnt willing to fix. For the record, it may have been a previous owner who done the bad paint job but still I dont think it was my problem to re-fix if the buff wasnt meant to go anywhere near the back. Buff man actually emailed me afterwards giving me a quote from one of his buddies for $300 to do a paint job for me. I told him this was unacceptable but he never got back to me. Absolute cowboy!
DO YOURSELF A FAVOR AND DO NOT USE THIS MAN... was supposed to be at our place about 11;30am turned up at about 3pm. told us he would still have time to do a proper detail and would do a complimentary engine bay clean for being so late. The worst clean I have ever had!!! My children could have done a better job... The exterior had oily over spray plus the polish residue, there was also bird dung in the middle of the roof so he had obviously only cleaned what you could see.. the interior carpets were still dirty and didnt look vacuumed, there was still dirt on the door handles and the windows were all smudgy. The engine bay clean cost me a fortune at the repairers as the plugs and ECM had been wet and caused major damage. After trying to make contact several times, we were finally contacted after I advised that I would be leaving negative feedback as I felt I had no other option, I then asked for at least half my back and have not been contacted since!!! i find it hard to believe that he didnt have his phone on him to answer my calls/text as he spent most of my detail time talking on the bloody thing!
Fantastic Service, the two detailers arrived early in the morning and went hard to work, i have 2 small children who eat in the car so i cannot say the interior was anything close to what you could describe as clean, they did an amazing job shampooing the upholstery and removing all the stains and spills on the seats, the whole car came up looking like new and they even performed a complementary engine bay detail for me, Highly recommend Buffman!
Buffman just completed some compound polishing work on my "Sunday Driver" black BMW M5. He took out all the swirls and imperfections out of the black paint and turned it into mirror! I had been unable to find anyone in Perth who could trust to get my paint to have the depth and "liquid-like" shine that Buffman has - my car now looks better than new - perfect!! - Will definitely use Buffman next time. - Brett
Nice guy but I wouldnt say my car was "detailed" just cleaned reasonably well, I probably could have done the job myself and will do in the future. The floors and Seats came up nice with the carpet shampoo, the overall job was good but not great. Didnt vacuum the back of the middle row seats or underneath them and probably wouldnt have done the folded up seventh seats if I hadnt pointed them out.
Average results. Told could not get stains out of seats, which I later completely removed with cheap upholstery cleaner. Stained roof lining trying to unsuccessfully remove a mark. Overspray of cleaner all over door trims. Substandard level of detailing- nothing you could not do yourself easily and a hell of a lot cheaper! Would not recommend
The black paintwork on my Saab was flat and covered in small scratches, after being polished by Buff Man the paint has a mirror finish and is good as new. I am very happy with the service and the price was great especially given the quality of the paint finish. I highly recommend Buff Man!