|Address:||3/113 High Rd, Willetton WA 6155, Australia|
|Phone:||+61 8 9354 3322|
|Working:||7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 8AM–12PM Closed|
After reading the review from Kieran Duff Im a little confused. He states he went to 2 other places that did not charge him then he went to Auto Masters they did charge him, sounds like he did not believe the first 2 repairs so he went for a third opinion or was it neither of the first 2 repairers where able to diagnose the fault, thats why he sourced a third repairer more than likely Vogels was one of the other 2 repairers that was unable to diagnose the fault to start with. I also highly doubt Auto Masters charge him $165. Dealers charge from $185. I was a previous customer of Vogels for many years until my wife one day was told by Vogels our car needs brakes all round, She went to Auto Masters back in 2015 to find out the car only needed rear brakes and the quote was almost $75 cheaper with Auto Masters. We take all our cars to Auto Masters and have never had any issues with their work or honesty. They are a business and like any other have the right to charge you for repairs and diagnosing. I feel Kieran Duff should remove his review.
Service from Rod is very dishonest. In my 130,000km report, I was recommended to change my spark plugs. The recommendation was repeated in my 140,000km service report. The quote from Rod for replacement was $198. When I queried the cost with him, I was told that Auto Masters use iridium spark plugs which will last 100,000km and wont need replacement for a long time. I just so happen to keep all my reports and found out that Auto Masters had already changed my spark plugs with iridium at my 100,000km service with them. Its stated in the report. Not sure if I got ripped off by not receiving the iridium spark plugs I paid for at my 100k service or if Rod was trying to rip me off by recommending another replacement of spark plugs that is 70,000km too early. I have concluded that it is the latter because I completed my 150,000km service with Southside Mitsubishi and most recently my 160,000km service with Kmart Tyre & Auto. None of the reports from Southside or Kmart recommended a spark plug change.
I bought this service voucher from groupon. They called me during service and asked me to get done few other things as well which i refused politely as all I wanted to be done at that time was service. Later their boss called and asked me to get done other things like ac vent cleaning, battery charging, new vipers etc which I refused again. Then he started shouting at me over the phone and said racist comments I had a bad experience and never went back
Brilliant service, super caring, honest and switched on!! Went to Rodney first thing in the morning with a serious issue with the car. Even though he was booked out all day, he managed to fit me in immediately, find the issue, even though the car wouldnt replicate it when test driven, then gave me a safe temporary fix so I could actually get home to Dunsborough (3hrs away) and to my mechanic there. LEGEND. Highly recommend him! Thank you Rodney.
Was not too happy about the time taken, but the guys did a very good job. They did a great service, checked every element of the car and fixed all the issues. When returning the car, the management took time out and explained me the services and repairs. Relevant advice was also provided and the car felt better after the service. I would go back again for a service.
Had coolant ECU fault checked by two other places for no cost, but when I come to Auto masters they charge $165 without even telling me. That was only for plugging into the fault finder. Would not recommend this place to anyone, go to Vogels Automotive down the road who do honest low cost servicing.
Very professional and extremely efficient! Have taken a couple of vehicles here and each time I was provided with an accurate quote in no time at all. And all mechanical work was completed in a very timely manner. Highly recommend, brilliant service all round!
Rodney has just taken over Auto Masters Willetton and he is brilliant. Very friendly, genuine and fair. He is excellent to deal with and I highly recommend dealing with him and Auto Masters Willetton. Keep up the good work Rod.
My uni-student daughter went here today & got fabulous, friendly service at very low charge. Great to see honest people in business. Thanks so much from us all!!
Transparent and honest car service. They either take photos or videos of the condition of you car (before and after) to show you where your money is going.
Great job. And well priced. Impressed