|Address:||427 Murray St, Perth WA 6000, Australia|
|Phone:||+61 8 9322 9977|
|Working:||7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed|
Brought my 1993 Honda Accord here for a regular service, got a list of urgent fixes required costing me $1,250 dollars, got the car back that day in a state worse than when I left it. The breaks no longer worked (Which were apparently fixed, though there was nothing wrong before). They had completely forgotten to bleed the break fluid so I needed to use my hand break to stop the car. It was not even tested. I took it back in the day after and they remedied the issue, but the manager accepted no responsibility for not testing it and made constant excuses, very unprofessional. The breaks still feel much softer than they did before. To top the whole thing off, I took it for a test drive, not trusting them this time, but I didnt think to check my rear lights. When I got home my roommate informed me my break lights were stuck on. It had turned out the technician working on my breaks had broken the Brake Pedal Stopper so my break lights were stuck on, and he had obviously not replaced it. I found the broken pieces on the floor under the pedal. I will never come to this Auto Masters again.
Auto Masters had the best price for a minor service, and the added bonus of being conveniently located in the city PLUS arranging for my tyres to be replaced with a local business instead of me having to do the run around. Perfect! I also love the "little" additions like getting your wheels and windscreens cleaned, the little tissue pack and little rubbish bag for the car. My only concern is as follows. Last weekend I finally got around to getting the two recommended items seen to (from the service), elsewhere as on this occasion Auto Masters prices were not competitive, and was told I had been driving without a pollen filter! This was one of the items I was told I needed replaced but why on earth did they remove it?? I had said on the day of my service that I would not be getting any additional work done and that this would need to wait for another day, so that cant be an explanation... Strange!
Dodgy is all I can say, been servicing for a few times for the convenience as I work in the city. A year ago thought the service was a bit steep. Was also told I needed to change my battery and it would cost about $250 but was a high duty one. A year later my new mechanic said battery was all good. This is the same battery that automasters said needs to be changed. Sad thing is I have been to them a few times before and all was reasonably priced and good until that service last year, smelt a ripoff and today confirmed a rip off!
Prompt, friendly and helpful staff. Performed a minor service on my Jeep which is still under new car warranty and Im very happy with the work performed. If you work in the city this is in an extra convenient location and you can also save the cost of the days parking. Will use again and definitely recommend!
These guys are always professional - they always call up and explain what they have found and discuss what they will and with do.
A good place for minor repair of ur vehicle. Willing to help urgent situations.
Great service, good team, ok price, any issues they are straight onto it.
Timely and quality services.