|Address:||15 The Broadway, Ellenbrook WA 6069, Australia|
|Phone:||+61 8 9297 3366|
|Working:||7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 8AM–12PM Closed|
Have yet to have a problem with the service i receive or the work conducted. Very thorough run through of the work that has been done to my auto hilux after the assigned work is completed. On one occasion my pedal switch needed replacing due to it not activating the break lights and the shift lock needing to be disengaged manually every time it was placed in park gear. After seemingly having the problem fixed, the next day the very same problem re-occurred. After casually informing auto masters ellenbrook of the reoccurring problem i was asked to bring it in straight after work and they proceeded to trouble shoot it for me free of charge. And found the cause was the fuse to be tripping from a corroded stem in the output trailer plug. Plug removed, loose wiring tied taped and sprayed to remove moisture. Not many places would do that for the average customer.
Rubbish. The boys are good face to face, however the workmanship was very poor. Had a service and a full vehicle check. Was called back following day cos mechanic forgot to tighten some radiator valves. Upon returning the following day , all of a sudden the water pump was leaking badly & had to be replaced . 2 days later , experienced very bad front brake shudder.... ( after been reported as checked and in good working condition! ) Took the vehicle to Peddars, who instantly noticed on inspection that the disc rotors were severely warped & the wheel bearings in bad shape. In addition whilst the basic service cost was priced competitively, the additional work done was very expensive in comparison to other workshops. Wont be returning to automasters again, nor ever recommending them to anyone!
Worse, disappointed, not value for customers. Would not go again. All car service includes vacuum and car wash but they give you car back with lots of dust. Never call to let you know that car is ready to pick up instead you have to follow them. Paid good money to Service and to remove one fault from my car. My fault is still there
Seems like a good bunch of guys who know their stuff. No problems with the service and checked everything out on the fourbie for me as had an upcoming trip up north. Even shined up the muddy tires, wouldnt get that from a dealer service. Will be going back.
Dodgy and lazy. Stay away! Couldnt even change the light bulbs in my dash. They said a fuse was blown but actually they didnt put the globes in the right way. Doubt they even tried to put them in or just didnt even know how to change a light bulb.
Two For Tea
Rang for a quote for replacing a tail light. No call back received so chased up. Apologies were made and did get a call requesting some more information but 2 weeks later and no quote. Wont be using them again.
Requested genuine oil filter for brand new car 1st service for warranty purposes but instead fitted generic brand oil filter.
Hi in just wondering if you guys at auto masters in ellenbrook have an Email i can contact you on for an enquiry
Good friendly staff who always do a great job. They only do work if its necessary.
We always use Ellenbrook Auto-Masters. Very professional service.
Great pricing for servicing and friendly service.