|Category:||Car Stereo Store|
|Address:||3/480 Scarborough Beach Rd, Osborne Park WA 6017, Australia|
|Phone:||+61 8 9446 8868|
|Working:||8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–3PM 11AM–4PM|
The installation guy looked disinterested in his job and unfortunately that reflected in poor workmanship done on my car. They had my car for 24 hours and when I rang to check on its progress I was told to come down in 30 mins as its just getting tuned. I arrived 1 hour later but found them still working on it? I later learned the installer made a mistake with an aspect of the wiring. After finally retrieving my vehicle and returning home again I noticed there was damage to the rear bumper that wasnt there before and it looked like something was dropped on it from above. I then inspected the rest of my vehicle then the interior. Inside the cabin I could see scratches/gouges on the outside of the glove box and also the speaker cover. There was also loads of dirty finger marks on the roof lining, the sun visor and over several plastic covers. I paid nearly 3K for my sound system package but feel I got ripped off as the experience is tarnished by the damage done by a mindless installer. Ive since read other reviews here on Google and on F.B about this store and I can see theres a common theme for customer complaints about damaged bodywork and interior scratches/marks after dealing with this store. I wont ever do business with Alberts again nor will I recommend them to anyone.
Stay the hell away from this place. Go to any other Alberts or audio store. I took my car here and bought a system and had it installed. Every little step was like pulling teeth with these people. They do not care at all about their customers, and do very shotty installs. I had to take my car to another Alberts and get them to do some rewiring - thats how shocking their work is. They did not earth my car properly after the install, so there was a high pitched noise coming from the speakers when driving. After taking it back to them, they simply replied they could not hear it, and had no idea what I was talking about (absolute bull$#|+). They scratched up my interior and broke my glove box during the install, and refused to take ownership of the problem. They also lied to me and sold me faulty and unnecessary products, which is borderline criminal. I URGE YOU to stay away from this store; it is the black sheep of all Alberts outlets.
GO TO THE MORLEY STORE THEY WILL LOOK AFTER YOU Had a DVD/CD Player and full system installed, the speakers are hitting the door trims, the DVD Player was never wired up correctly and would NOT play DVDs. As I am now living 4/12 hours away and have ask them to help me correct their mistake, but have been told unless I bring it back to Perth, its not their problem...........um yes it is, I paid for a service and they failed to properly install it in the first place, WHY SHOULD I WAIT MONTHS UNTIL IM NEXT IN PERTH!!!!!!!!!!!!!!!!!!!!!!!!!!!! NOT HAPPY
Perth Car Guy
DO NOT EVER USE THESE GUYS!!!!! They chipped the bumper of my brand new car when it is so obvious it was them even when I had photos of the car the day before. They then refused to take responsibility for it. the manager has not even had the balls to call me back so I have now had to open a dispute with my credit card company. how these guys can do business is beyond me they are criminals and should be shut down. DO NOT USE!!!!!!!!!
I had a wonderful experience with Alberts Car Stereo Osborne Park were I got my IROAD V9 dash cam. I was happy with the price for the supply and installation. When the front camera was originally installed, I was a bit concerned with its placement, which they happily fixed the next week. I also found the weekend store manager to be very good to deal with, his passion for the job and good customer service was also great!
Had a great experience here during the installation of a new car audio system. Mario was incredibly helpful and pleasant to deal with and the job was completed quickly and highly professionally. Cant recommend this business enough.
great service, had a sat nav head set fitted, and then when i was having issues with the SD card for maps, they sorted it all out for free. updated my maps. would seriously recommend anyone go here for auto audio issues.
Had a big stereo fitted to my car and have had nothing but issues with it since, company accepted responsibility and fixed everything wrong for free which was nice to see. would recommend.
Great to see a new management team running the shop again, great service, great prices and an amazing sales and install team. Highly recommend!
Highly recommended place if you wanted to upgrade your cars sound system! A lot of options, reasonable price and great services too!
Had a big stereo fitted to my ute, very good price and prompt service. Mario was awesome to deal with. Would recommend to anyone!
Friendly, knowledgeable and very well priced, they fixed my head unit very quickly. Im very satisfied.
Claire O C
Very happy with my new stereo. Service was excellent, Raj was very friendly and knowledgeable.
Great service from this guys. Very professional work carried on my bmw. Thank you Raj
Dylan de Baugy
Top quality service, top bloke to deal with and outstanding products and knowledge.