Action Motors

Reviews 10

Andrew Warden

DO NOT BUY FROM HERE! I visited the car yard at the beginning of June to buy a car that would last me two years. I was directed towards a 2004 Holden Vectra and when I explained my need for the car, which was to get me from A to B for two years whilst i was studying here (I am a interstate student). I took the car for a test drive and was directed back to the car yard quite quickly but was quite happy with the smooth ride. The rear tyres were bald, so the dealer brought the price down (I later found out through consumer protection that this it is illegal to sell a car with unread worthy tyres). Within a month and a half the car was rattling and the engine light kept coming on. I took it to a mechanic who told me that a coil needs to be replaced ($500) amongst a myriad of other problems, however the most detrimental was a hole in the engine. Following this the car ran fine for month before completely shutting down and not turning on at all. I contacted Action Motors who told me that they would help work through it with me. For three weeks I have been strung along with promises before being told that they will not do anything as it is out of warranty (because the car was sold for under $4000, due to them reducing the price due to the unroadworthy tyres). A member of the team at Action Motors explained to me that they have had a few people return cars in a short period of time that the boss has refused to fix or has taken his time in fixing. Do yourself a favour, steer clear. If you do buy here, go see Jate. He knows his stuff and understands that service is the fundamental to any successful business

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Dylan Freeth

Im selling my car on Gumtree and I got a call today from Action Motors acting very keen over the phone and that they would give me almost exactly what I was asking for it and made it sound like they were going to buy the car then and there. Told me to bring all my paper work, spare keys, receipts etc.. Thought OK so I drove 45 minutes from Hillarys all the way to Cannington where they were. Met the bloke, talked about the car it was all good. Took it for a drive and all, everything was still fine, then as we pull back in to the yard he goes.. "Alright mate, so how this works is every car here is under consignment." I had no idea what consignment even was.. I asked what it was and he replies. "You leave your car here with us with a price and we will contact you when someone is interested, just like i explained on the phone.." Yeah no worries mate ill just leave my only car I own here with you. Walk back to Hillarys and wait for your call. He never mentioned ANYTHING about that over the phone. Completely wasted my time, fuel and KMs on my car. Will never go there ever again and would not recommend them to anyone buying a car as they twist there words and lead a false message just to get you to go down there in person. Very unhappy with him.

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Team Phillips

I would never recommend Action Motors to anyone! I purchased a BMW with a trade in on my own car. After signing an agreed price contract to purchase the car I had numerous phone calls and conversations with the sales staff and even the owner trying to get the price higher and higher, to say the least it was awful, annoying and highly unprofessional! Within 2 days of picking the car up an engine light came on, I took the car back and they couldnt figure out what it was, the light was then off. Within another 5 days the light was back on again and they still cannot figure out what it is. I know theres bad emissions coming from the car and an oil leak yet they cant figure out whats wrong. Its now going into a BWM dealer thank god! The finance girl Casey was brilliant but the service from everyone else is the worst Ive ever had, and even worse after purchase service!!!

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Horleys WA

I was contacted by a salesman regarding my ad I had just placed on Gumtree. He said he could sell my car within 5 to 6 weeks max and at the price I advertised it. I asked whats the catch he said none. As the car is on consignment to them for 12 weeks..I was asked to cancel my ad and my insurance as they cover both. the car was left on their lot for 5 weeks with no response so I called to see and they said i need to reduce my price by $3K which i did..then 2 weeks later still no response and I was asked to reduce my car further $2K which i refused. at the end of the contract they said they had 2 offers but i was to drop the price another $3k ($8K in total) I was infuriated..on collecting my car they asked for $500 to release my car back to me! This is a scam..dont be fooled like me!

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Madison Poore

Bought a clubby couple months back from this place, the people were nice enough. But on the day they handed the keys over, the condition of the car was so bad! Usually other dealerships would give the car a half decent wash and service, but nope it was like it hadnt been touched since the last owner. And it turned out all the wheels were so loose, it was a miracle i didnt roll the car on the way back to this dealership to get it fixed. Whoever the guy is that does the mechanical checks needs to check his head because clearly he has no f**king clue what hes doing.

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Mrs Nic

The star rating is for the business Action Motors. We would give Jate 5 stars as he is the person who dealt with us professionally after many issues with the sales person and manager. The Nissan we bought has hopefully now been fixed. We are confident that if there are any other concerns that Jate will address them immediately. Jate has gone above and beyond at all times during this process of sorting out the issues.

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Pahl John

We bought a 23foot caravan and 4x4 Nissan, asked for the caravan to be delivered ,it arrived fine but things that where to be fixed werent, phoned the salesman who sold it has me,no answer, sent a message, he forward the message to Jack perryman the technician, he was great, fixed it all great ,cant really say the after sale service was good from other people but Jack was great

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michelle robinson

I highly recommend Action Motors . I put a deposit down on a bus and the next day had problems with my arm and unable to change the gears. I hadto cancel the contract and they were very understanding about it. The salesman Indi Bellana was very kind and looked after me. I would have no hesitation going back there .

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matthew hunter

Be warned dont purchase a car from this dealer i bought a Ford Falcon from them and almost everything on it has failed it cost almost as much as the sale price just to keep it running. they clearly do not service or check there vehicles before sale i would give them 0 stars if it was an option

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Jack Perryman

I got my new 2009 Holden Colorado from here loved the service. the salesman that helped me was sim he was amazing easy to talk to and work out a good price for my trade in that I found fair. Them having in-house finance made it easy. love the car had no problems with it. would recommend

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