|Category:||Land Rover Dealer|
|Address:||212/224 Latrobe Terrace, Geelong VIC 3220, Australia|
|Phone:||+61 3 5244 6233|
|Working:||8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5PM Closed|
I was disgusted by the service I received when I walked into Rex gorrel today , my husband and I along with 8 months old baby were excited to purchase our first Land Rover , having finance approved walked in to drive away the vehicle , the car sales rep Lin or Colin who walked out and yelled out asking what we were after ,without having the common courtesy to introduce himself to us and asked the random questions which was not relating to the car or our needs , then when we wanted to see the discovery sport 7 seater he walked out on us to find out which one was available to show ,its was cold day and didnt even offer for me and the baby to stay inside until he comes back ! I am extremely disappointed with Rex gorrell given that I live in Newtown I have to drive all the way to port Melbourne to get my first Land Rover please employ the correct staff to ensure you provide the best service to your customers. I wont recommend this place to anyone
On the day, the buying of the car was fine. Picking up the car was also fine. The sales person promised that a couple of things for the car would be mailed. They didnt show up. A follow up resulted in excuses and further promises. Still unfulfilled. What would otherwise be a great experience was diminished. And the following car services etc will go elsewhere on the assumption that the whole dealership is also as lacking in follow through.
I recently purchased a new Range Rover from Rex Gorrell LandRover in Geelong which I am thrilled with. Chris Schultze went out of his way to make sure that I was given the best experience. He understood what I wanted, and I never felt pressured or hurried. The whole team in fact have been fantastic from the finance department and now to the after sales care. Ill definitely be back.
Excellent buying experience and a great deal, they let me walk out with the offer to check on the deal overnight, the car price and finance could not be bettered even by my previous car purchasing service that guarantees they can do better than any offer - they couldnt on either front. Very Happy.
very professional & helpful staff, made the entire experience of buying a new vehicle very easy and straight forward. very competitive pricing and worked around our requirements. thank you again for great service, we would highly recommend you to other buyers
Very disatified with service needed to get electronic read out for air bag on my discovery for Viv they refused to do this saying its against company policy not very helpful at all very disapointed
Thanks for your help! Spare parts dept were efficient and extremely knowledgeable. Glad to have my discovery back on the road. Highly recommend these Land Rover Experts.
Excellent value and top service!