|Category:||Car Rental Agency|
|Address:||139 Evandale Rd, Launceston TAS 7212, Australia|
|Phone:||+61 3 6391 8388|
|Working:||7AM–9:30PM 7AM–9:30PM 7AM–9:30PM 7AM–9:30PM 7AM–9:30PM 7AM–9:30PM 7AM–9:30PM|
We reserved a new Toyota Corolla and they give us Nissan pulser, and the car is in very poor condition, at least driven for 10 years, it has so many scratches and swirls, also the car only have less than 3 quarter petrol left also they seems using 91 which makes the car getting weird noise. When we reached the car park, the car back door is not even locked and the wiper is in poor condition also. The staff there are very unwilling to give advise and tell us incomplete information especially things regarding the price and insurance. The price quote we got is 700 only, the lady there told us adding driver is free for charge, however, when we get the price quote, she told us adding driver under age 25 needs to charge us 16.5 dollars for each of the new driver, and after we paid the full fare, the staff told us the insurance does not cover damage on Unsealed roads or off road and additional conditions that the complete cover insurance wont cover. Thats just ridiculous.
I must say thank you to the manager and the stuff at the rental location at Launceston airport. They were nice, helpful and I can just highly recommend them. They answered all my questions and made my Tasmania even better than expected. Also the price match didn`t end up in an endless discussion, they excepted the lower price of a competitor and beat their price by 10% as annouced on the website. Thanks again to the whole team in Launceston! You made our Tasmania trip unforgettable and I will refer everyone who is travelling to Tasmania to you guys. Cheers and enjoy your weekend Lars Worring
Great service. They went out of their way to help us with bike racks and bike bag storage. Will rent from them every time we visit.
Really friendly staff and convenient location.
Nothing was too hard. Great customer service
Free drive to the airport terminal