|Address:||G005/26 Bligh St, Rosny Park TAS 7018, Australia|
|Phone:||+61 3 6282 3000|
|Working:||9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–8PM 9AM–5PM 10AM–4PM|
After attempting to call 3 separate Telstra shops direct 3 times with no answer (Sorell, Eastlands and Glenorchy) I decided to try JB Hi-Fi Eastlands who answered my call within two rings. I was told there would be a slight wait and placed on hold, but directed to the right area required. Call answered within 2 minutes and questions answered straight away. Had all the telstra plan products I was after.
Served by Jake in your mobile phone section at the Eastlands store. Best phone buying experience Ive had at any store. Ever. Knowledgeable and friendly. Initially went to one of your competitors who were neither helpful or had what I required in stock. Jake remembered my request from a phone call Id made and had everything ready. Customer service legend!
The staff was chatting and just ignored me when I wandered around and couldnt find what I was looking for, for 20 minutes. This didnt happen at any store I have been to on the mainland. And they clearly had seen me look for something. No one had come to help me.
The staff member I dealt with was quite friendly and understanding of my needs. He was happy to spend the time to listen and go through what I needed and more importantly wasnt pushy or trying to sell me something I didnt want.
This JBHIFI is very well looked after! Everything is where it is suppose to be and the staff are very friendly and capable of their job. If you want a new TV small appliance this is the place to go.
Bought a pair of RIG500HDs and I had to return them as the mic did not work, they gave me another pair and they worked perfectly. Very happy with customer service!
Big store with helpful and friendly staff, even if help can sometimes take a while..
tight and cramped, prices were no better than other places
Just another store, nothing exciting
Staff helpful but not enthusiastic
Great store and friendly service.
These guys are great
Nice friendly staff.