|Category:||Car Rental Agency|
|Address:||73 Warwick St, Hobart TAS 7000, Australia|
|Phone:||+61 3 6231 3313|
|Working:||8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 10AM–4PM|
!!! Very very very disappointing !!!! The owner welcomed us with a smile by making us his speech on honesty to get the message that if the problem would be all right. So we leave confident in our trip in a very old car (something we can not know in advance on its website since no pictures of the car we rented we are shown). During our trip, we égratiné 1 cm painting on the back of the car. Thinking falling on someone honest we informed directly from our micro scratch. He replied quickly and seems sympathetic. We come the big day after shines the car. Immediately we saw the true face of the owner (Paul) who welcomes us into his office with a quote of $ 440 (more than 3 times more expensive than the car rental to $ 153) for a paint of one centimeter (namely the car has many unrepaired scratch-). It even comes with us to reduce the estimate to $ 245 by making approximations on how much it will cost. Note that this landlord already requires all drivers 25 years and under pay $ 200 MANDATORY insurance. Of course this ensures in any case the majority of possible problems and actually serves to have to pay a maximum of $ 1250 (including the famous "administration fee"). To avoid paying too expensive without real justification we come to ask directly bring the car to a garage. At this time, the owner will answer that it is too late we had to do this before ... Of course he was careful to tell us that we would pay such a sum when we informed 3 days before ! This location was very disappointing and I would not recommend it at all to rent there. And do not be fooled by appearances.
AAA Rentals was a godsend for my trip to Hobart a few weeks back with some friends. We tried to go to Budget to rent a car and they threw a fit about a load of minute rules and we almost wound up having to call off all the amazing plans we made leading up to the trip. Luckily, after a quick search on TripAdvisor, we found AAA and found that (huzzah!) they rent to people under 21. Even though we called AAA the morning of, Paul made an effort to help us get a car and when we got to the rental lot, Paul made us feel welcome and helped us understand the rental process, since wed never done it before. Not only were Paul and his wife fantastic in helping us get on the road with the car, they gave us advice on what to do in our two days renting that turned out to be absolutely phenomenal. We feel so blessed to have stumbled upon this place -- we had an absolute blast driving our little 1990s Mitsubishi Lancer (affectionately named Carl) around all weekend and would not have had nearly as much fun in Tasmania without him. Thank you so much AAA Rentals!
AAA Car Rentals is the BEST car rental service in Hobart in my opinion. I have come to Hobart for personal and business reasons over the past few years and also dealt with the previous owners and at all times the vehicles have been spotless and in good mechanical condition. I dont want to waste money on a cars which might be newer but are far more expensive and if something happens the out of pocket is huge or the extra insurance bites your pocket. Paul has recently updated a few vehicles so I have noticed a newer fleet. I think interstate business people as well as locals who have a car in for repair need to know about this business as they overlook it. They are the only company to rent to young drivers as well so that says a lot about them as a business to allow youngsters the opportunity to get in a car and explore the magnificent state! Well done Paul and I wish your business all the best and know you will continue to grow and grow. See you next time I am in town. 5 stars ++++++
Jul 2015 Once again I made use of this great Tassie owned family business. It was a manual this time another buzzbox that ran on the smell of an oily rag. I beetled merrily up, down east and west of the state. Thank god the heater worked though. When the first time came to return it, I contacted Pete to ask the procedure to extend the lease. "No problem" was the answer. I eventually handed it back after 2 extentions using the same process as last time. Another great experience. I recommend them to all. Ive already booked for the next trip. Cheers Sally and Pete Reno Townsville Mar 2015 I was quite impressed with this little Tassie owned family business. Peter issued me the little buzzbox, pointed out the dings & scratches (they arent limos but they work) and away I went for a week. Up n down Tassie, she bettled along using bugger all juice. I called to enquire about the return procedure, too bloody easy. Sally, Pete, thanks a lot, Reno from Townsville.
My girlfriend and I visited Hobart for a week and rented a car from AAA rentals to visit some of the attractions. We had a fantastic experience, the rates were excellent and they catered for under 25 and P-Platers which is extremely rare (and for great prices too!) They were very open and upfront with any fees or extras which gave us a lot of confidence (we had never rented a car before) and made us feel like valued customers, where other rentals dont. Friendly and approachable service and I would definitely recommend them as we had a great experience renting with them. We rented the cheapest vehicle but found it very comfortable, nice to drive and super cheap on fuel, and well looked after, though they have a range of different vehicles available too. Overall a great experience, and definitely a happy customer.
Excelent service from start to finish. Responsive to emails and enquiries, helpfull and sensible responses. We hunted around for a decent price and got a great deal. Not the newest of cars, however we never paid what you would do for a newish car. The car never missed a beat, it was clean and looked well taken care of. We had unlimited milage and certainly put a few on the clock. We felt well looked after by AAA, picking up the car was easy. Paul took the time to go through the setup. So if you have never driven Auto, well worth the discusion on how to use the shifter. I also spoke to another member of the team there on another matter and he also was very polite and helppfull. All in all, if there is sonmething to moan about, I would believe me. I would definitely use AAA again. Top marks from us.
We have just had a wonderful 4 weeks in Tassie and used the great car rental company AAA car rental based in North Hobart.The rates were very reasonable and the owner Paul was so friendly and helpful, both via emails we had when we booked and when we met in person too. The car was great and really well maintained. Was handy to borrow some of their camping bits too (camp chairs and water carrier) but there were other things too if we had needed them and all for free too. Would highly recommend this great professional family run company and if we come back to Tassie then will defo use them again! Thanks lots AAA!!
The Wedding Vow
Fuss free, professional & great customer service by Paul. Read many great Google reviews of AAA Car Rentals and decided to go ahead with this. Rented an automatic car and went to Mount Wellington. Would highly recommend just purely for the service. Thanks Paul, and we hope to see you the next time we are in Hobart. P.S. All the best with your business! We enjoyed our chat with you thoroughly! :) Took these photos on top of Mount Wellington, feel free to get in touch with us on Instagram @theweddingvow Cheers, Matt & Joce