|Address:||1 Dawson Rd, Gladstone Central QLD 4680, Australia|
|Phone:||+61 7 4972 4333|
|Working:||7:45AM–5PM 7:45AM–5PM 7:45AM–5PM 7:45AM–5PM 7:45AM–5PM 8AM–2PM Closed|
After sales care is pretty poor! I spent $1,000 on a set of 4 tyres and a wheel alignment. Tyres where the cheapest in town.... however, the wheel alignment that i needed made virtually no difference. It was still pulling to the left. Took it back twice. First return he said they put it on their machine and it was in spec. I accepted it unfortunately. Got the jack of it (considering how expensive tyres are) and took it back again. He said some tyres dont agree with the car occasionaly! These tyres are exactly the same as the factory tyres that came with the car!!!! He said they done a "CRACK AND TICKLE" !!! Adjusted the steering in other words. Absolutely not acceptable! My advice.... stay clear. May be the cheapest.... but not worth it because now my tyres will have to be replaced atleast 10,000klms earlier due to the constant mis-alignment. Wont be going back again!!!!
Had my car booked for 10am today. Get to the shop and get told it was for 11am. When I said no it was for 10 I was told they were waiting for the truck to come in. Around 11.30get a call saying truck did not have my tyres and I could get my tyres done thursday or purchase dearer tyres to get done today. Was also told Luke rang me a few days ago to inform me and I said it was okay. I did not receive any call did not know anything till I tool my car in. NNeedless to say I went elsewhere.
Have used this place for my little battler Kia around 4 times over the last three years. Excellent value and service every time. Got a set of excellent value deeply threaded Hankooks this time. I am a bit of a car nut and was taught about rear wheel alignment on independently rear sprung cars for the first time today. **Nice brain-shot ;)** Great stuff!!
Just a quick review to recognize the exceptional service I have received from Matt Dixon on my last 3 visits/purchases at Bob Jane Gladstone. My son is now a new Bob Jane customer thanks to Matt.
Tyres not wearing like they should and salesman not will to help find a solution. Poor service
Always the professionals with tyres will never go anywhere else Cheers Tony
Good guys - did a good job.
Fast service. Fair price