|Address:||2964 Chardon St, Katherine NT 0850, Australia|
|Phone:||+61 8 8971 1733|
Largely due to lack of service options on the weekend, I assume, Katherine mechanics were swamped this Monday. After making the round and discovering that we could only receive service The next morning and being quoted a $44 minimum and $88 maximum for the work we needed done we ended up at HR Motors. We needed to have a new set of distributor points installed, a part we had already purchased from the Repco center. Initially we were told they wouldnt be able to work us in then we were told that we would have to pay $150 for a full service hour since the mechanic would have to be pulled off another job. We were in shock at the cost but agreed to pay it as we need to get back on the road. Shortly after beginning work we were told that we would need the condenser replaced as well which would cost another $20 but no additional labor. After less than an hour our vehicle was ready to go. Listed on the receipt was a $120 labor hour along with a $16 fee for workshop materials and a $14 environmental disposal fee. On the passenger seat of the vehicle we found the parts that had been pulled out so Im not sure where the disposal fee comes into play. These $30 were factored into the labor hour before work had even begun. To be honest, I feel a little taken advantage of and not for the first time by Aussie mechanic shops. It seems that when people know you are in a bind they will leech every penny from you. If coming through Katherine call ahead for any autowork and get a price. These guys will fix your car, but they will charge twice as much to do it.
Backpackers RIP OFF!!! Came in to examine my engine, I said that prob Ill need a minor service (oil change and air+oil filter). There was a weird coming from engine, I asked to check that. Came back, had to pay 66dollars for the conclusion: yes you need to tune up: oil change + both filters. The lady behind the desk is really the worst ever, very unfriendly and racist! Tries to rip you off, especially if you are non Australian. She said the strange noise was caused because car needs a tune up... TOTALLY MADE UP! I already knew what I needed, and she said the tune up would cost me 650dollars... 650 dollars for an oil change, the filters + spark plugs? What a joke! Even my australian mates were laughing with this one, because normally it should be half the price. I was lucky that my car did not start and asked a mechanic for help, Jordan was very friendly and give me more information about the car. He said he was NOT asked for the strange noise from the engine. He was very friendly and if I think I would have spoken to him first, I could get my tune up done for a normal Australian price. Please be aware that she will be very unfriendly and very expensive because it is so hard to get parts here... Try to get a proper opinion by Jordan instead!
We had a very simple mechanical fix needed (new set of points for distributor). The mechanic was a nice enough guy but the woman behind the counter was downright nasty. She ended up charging us a consumables fee of $18 and a $12 environment fee. Im no mechanic, but changing a tiny set of points does not require any type of specific disposal procedures and definitely doesnt require large amounts of consumables. When I asked the receptionist about it seemed very agitated and could not even look at me. She ended up saying something about washing down the engine and being required to charge the environmental fee. Neither of these statements are true and I am fairly certain they charged these bogus fees to make more money on a small job. After all that our car actually ran worse as the mechanic did not set the timing. Had to go back to a real mechanic in Darwin. As others have said Repco stands for nothing (2 bad experiences out of two for me)
Where do i begin... so we turn up to collect our car as it was towed there they hadnt looked at it asked how long roughly and the man and women were dam right rude telling us to go to another place to get it fixed when we asked for the keys to our car they couldnt find them.. because they had left them in the ignition of our car with the window down for 2 nights!!! What a joke of a place this is. If you want to go anywhere go to brownies you wont find them on the internet but they are oopsite the turning for the hot spring they were amazing!!!
My experience with these mechanics has left me with a faulty vehicle and a lot of money wasted.. They kept saying parts were an issue getting here (its not that remote of a location), Im sure over a year of waiting and many arguments left me very unhappy and am still trying to get my vehicle fixed. Luckily its with a proper mechanic this time. If you want headaches and spend lots of money on poor work, go to these guys. Dont let the Repco name of this business fool you.
Ive been there to check my car and they recommended to do a coolant system flush. I asked how much it would cost me. And the really unfriendly woman behind the table said 518$!!!! I was searching in the internet and Tata the normal price for that is 100-250$ So I went to another mechanics RJ something across the bridge, direction Darwin on the right side. They were friendly and helped me out Dont go to the Repco mechanics!
I had the unfortunate experience of dealing with Ron, the owner, through AANT (NRMA equivalent) whilst travelling through Katherine. This was without a doubt the worst experience I have had with a mechanic. Unprofessional, untimely and downright rude. I would strongly recommend doing whatever is needed to avoid this man/business!!!!!
Avoid this place! Unfriendly reception, bad communication, slow work, dodgy work The part they replaced caused a damage of $2000 just the weak after because of dodgy work!
Ripp off. Had to pay for Labour we didnt had. Woman totally unfriendly and overwhelmed. !!!
Great service and Great People. Kind Mannered. Helped Us Out when we were broken down.
Services have always been thorough and prices are what you can expect in a country town
They are offering a pretty good service. Very skilled people but the prices are huge.
Exceptional advice, saved me time and money. Thank you, cheers Chris Dove
Great service and advice!