|Category:||Auto Repair Shop|
|Address:||7 Second St, Katherine NT 0850, Australia|
|Phone:||+61 8 8972 1668|
Took the vehicle in for a squealling drive belt and service. When It was picked up mechanic had changed the belt tensioner but the squeal was still there. Was told, "must be the power steering pump..." Within a week, with it squealing still, I checked under the bonnet and the water heater unit, one of the accessory units had sheared of at the top mounting point and dropped a centimeter, luckily with the bell still on and car running. Approached the manager on what they had done that might have overloaded the pulley as it was a clean break. Response was, "it was probably metal fatigue, it happens.." Later that afternoon we were asked to bring it back in to be checked and low and behold there were two. lower mountting bolts that were loose. Managers solution was "we will just weld it back together.." which did not seem practical for an aluminum forging. Once again a week and a half later the cars steering was stiff and upon checking under the bonnet the drive belt was off and the weld had failed. Took it back and the manager replied "will just weld it properly this time.." Again after driving to Darwin taking the risk, upon getting there to fly out, the weld was cracked again. This time I organized a second hand part (approx $350) and changed out the water heater unit using a Darwin Mechanic. To say the least the manager was less than cooperative and just kept putting band aid fixes not wanting to replace the item with even a second hand item. Have never gone back there and do not recommend them to anyone.
Booked 100,000 km service for Prado. Fuel and oil filters replaced as per schedule. However replaced air filter for extra $76 without any reference to me. It was replaced at 90,000 km and due to be replaced at 120,000 km. Fuel consumption was good so I would not have replaced it. Did not like do and charge approach. Learning: be very specific about what work you want performed if dealing with garages in transit.
Avoid. Charged me $111 and didnt even look at my car. The things he said were wrong with it wasnt even the case. And said he couldnt do the work cos he didnt have a press. Apparently he does. Took my car elsewhere. Got fixed cheap and is all good.
Worse place to go with out a dout ask any local and 95% will say dont go there. Very rude and unreliable even for the simple task he (ducs) wont want nothing to do with you. I wouldnt recommend at all trust me
Excellent service, could not ask for anything better at such a busy time. Thankyou again.