|Address:||247 Trower Rd, Casuarina NT 0810, Australia|
|Phone:||+61 8 8995 7200|
|Working:||9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–9PM 9AM–5PM 10AM–5PM|
I used to be a regular customer. USED TO BE. I sent my HTC phone that had a broken screen for repair in April and it is now August. I have contacted them many times to chase it up after having waited their 6-8week waiting period, and each time they said they would call me back the next day and they didnt. Definitely the worst customer service and retail I have ever/still am experienced/experiencing. As soon as I recieve my phone back (if I even do) I will be washing my hands of this store. Do not shop here if you want even the bare minimum of customer service.
Wanted to buy good headphones The first assistant who i approached stated it was not his department the other guy didnt show up. But tried to help put a pair of sony buds in my hand. 3 assistants layer Im told to purchase a pair of Apple buds. The teller doesnt even aknowledge me when " i greet her". Still confused why i didnt have what i asked 4 or 5 times for i was approached by a helpful young lady who sold me the best Bose headphones in the store. Lots of money spent on the store and good range of stock. Time to train more of the staff. Just my opinion
My experience at JB HI FI was very annoying, I tried without success to purchase a Mobile Phone on a Plan. I went to the store on 2 occasions on November 22 and was so frustrated that I left the store both times. I spoke with two different salesman and each time the salesman seamed more concerned about gaining the attention of other potential customers that he delayed himself from serving me, this infuriated me so much that I gave up and walked out of the store.
Online click and collect is hopeless. I have an email stating item ready for pick up, but its not there. Happened 3 times already.
Double check the product specs as some shelf labels incorrect. You could end up with a 28gB laptop instead of 128gB like I did.
On of the better stocked stores I have seen and is conveniently located right in the Casuarina shopping complex.
Convenient, well stocked most of the time, helpful staff, pretty good prices.
Frighteningly bright and busy store. Perfectly fine apart from that.
Staff very helpful with me trying to find a particular cd.
Staff are awesome and ready to help with your purchase
Friendly staff and goodish prices.
Good place to go for electronics
Love the new store upgrade!
Always helpful staff
There bit unhelpful
Long time local.
hyeong woo Ju
Good and cheap