JB Hi-Fi Casuarina

247 Trower Rd, Casuarina NT 0810, Australia reviews

Category:	Electronics Store
Address:	247 Trower Rd, Casuarina NT 0810, Australia
Phone:	+61 8 8995 7200
Site:	jbhifi.com.au
Rating:	3.6
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–9PM 9AM–5PM 10AM–5PM

Location

Photos 5

Reviews 19

Anthony Stutz

I used to be a regular customer. USED TO BE. I sent my HTC phone that had a broken screen for repair in April and it is now August. I have contacted them many times to chase it up after having waited their 6-8week waiting period, and each time they said they would call me back the next day and they didnt. Definitely the worst customer service and retail I have ever/still am experienced/experiencing. As soon as I recieve my phone back (if I even do) I will be washing my hands of this store. Do not shop here if you want even the bare minimum of customer service.

Johnny Cash

Wanted to buy good headphones The first assistant who i approached stated it was not his department the other guy didnt show up. But tried to help put a pair of sony buds in my hand. 3 assistants layer Im told to purchase a pair of Apple buds. The teller doesnt even aknowledge me when " i greet her". Still confused why i didnt have what i asked 4 or 5 times for i was approached by a helpful young lady who sold me the best Bose headphones in the store. Lots of money spent on the store and good range of stock. Time to train more of the staff. Just my opinion

peter arkell

My experience at JB HI FI was very annoying, I tried without success to purchase a Mobile Phone on a Plan. I went to the store on 2 occasions on November 22 and was so frustrated that I left the store both times. I spoke with two different salesman and each time the salesman seamed more concerned about gaining the attention of other potential customers that he delayed himself from serving me, this infuriated me so much that I gave up and walked out of the store.