|Address:||798 Vanderlin Dr, Berrimah NT 0828, Australia|
|Phone:||+61 8 8995 6700|
|Working:||9AM–6PM 9AM–6PM 9AM–6PM 9AM–7PM 9AM–7PM 9AM–5PM 10AM–4PM|
I bought a Fitbit Aria Scale a week ago, and it had issues. I bought it online, pickup from JB Berrimah, had a great discount ($117 instead of $180 everywhere else). Unfortunately, within a day it kept erroring out, so finally I took it in yesterday. The store is large, clean with an excellent layout. The reception/checkout desk is weirdly in the middle of the store, closer towards the back. Once I got there, had friendly and helpful staff who saw to my issue. It took a while (waited about 20 minutes while they sorted paperwork and a replacement unit), but I cant fault their customer service, all staff were friendly. They all seemed to enjoy working there, though seem like an almost hipsterish bunch. Anyway, got my replacement with no questions asked, happy with the store, would definitely shop again. TIP: to avoid the Amex surcharge in store, purchase online through Paypal (linked to your Amex), and avoid the extra 3% surcharge.
Its a huge JB Hi-Fi. As a tourist from Malaysia , I was impressed by the huge size and the sheer collection they JB Hi-Fi has to offer I did manage to pick up my Xbox game controller which they have a variety of it , star wars rogue one blu ray (cause it wasnt out in Malaysia yet) The staff are very friendly . Best part is if you use your foreign issued credit card , the machine would show the price in local currency. Pretty handy dandy I would have to say Also avoid paying using amex if you do not want to pay for the surcharge
It was ok, I would like to have more from go pro and more cases for mobile phones and tablets. The sd cards are bit expensiv. When it get closer to theyer closing time you have to use the backside emergency door for leave the store. Staff is friendly but jard to get for help, even at afternoon and Not busy hours. It also took a long time that they turned the alarm in mobile phone area off. Not sure what happend, but usually its just a key and a button.... Just 3*
I wasnt very impressed with the staffs. I turned up to the store 10 minutes before it closed and asked question about washing machines as i dont know much. The young staff didnt look very welcoming and said hell come back in a minute. I ended up waiting there for 5/6 minutes and decided to leave the store. I ended up seeing the staff member just mucking around with other staffs. This is not a good customer service I think.
Quick example and you be the judge, a while back Nexus 6P was sold for 800, UE Wireless speaker sold for 78, after a while instead of selling for cheaper prices (or at least stay the same) N6P was sold for around 950 and UE speaker for 100, just buy online!!!!!
I had some trouble with an online purchase so I rang the store and got put through to Sarah, she was extremely helpful and professional, very punctual with getting back to me and sorted my problem within a couple of hours. Excellent service.
Anytime Ive needed something the staff have been really helpful, and if they dont stock it they usually know who does, and thats the biggesr help. The staff are always quite friendly and very helpful.
Was looking for a certain product cashier called a helper down which told me they didnt have the product in stock and where to get it from They were awesome and such good helpers
Have literally bought half the items in our place from Berrimah. Always a good experience. James, Lee and all the staff weve encountered have been very helpful. Cheers guys.
Poor service, too busy joking with other staff on multiple occasions. Find one staff member for help to be told that its not their department and to find someone else.......
Went in to buy something and couldnt get served. My self and another customer who wanted a laptop left. Wont be going back and couldnt recommend that shop to anyone
A big thank you to Ashliegh for helping me sort out a problem re loss of wifi on my laptop. A1, friendly, helpful and excellent customer service. Well done!
Staff were very helpful and knowledgeable. What they didnt know, they were at pains to find out for us. They are always my first choice for electronics
Staff are quite well knowledged in most if thier products. There is a great range for everyone looking to upgrade or expand thier home entertainment.
Excellent store for electronics and computers, white wear and musicial instruments excellent prices and bargins you one go stop shop
great range and prices pretty good. no staff customers waiting everywhere. left without buying anything as i couldnt get help
Not bad, you have really good and helpful staff, then you have ones that dont know their product nor could be bothered,
Hello I had awesome customer service from Emma who went out of her way to help me and was welcoming. Thank you Emma.
Very busy when I visited and the service was poor. It was a few days before Christmas so thhat might explain things..
Great Range of Gadgets, Games, Music and Home Appliances and Electronics. Helpful staff. Small Car Park Though.
A large JB HiFi store for Donald covering most of their Computer, whitegoods, electronics, DVD and music range
A huge selection of products and very helpful staff. Could just about spend all day looking in the shop
Campbell was EXCELLENT with his help and information on Digital SLR cameras. Thank you Campbell
Bought a new phone and the staff were a great help + loads of stock not found in other stores
Lovely customer service. Young fella went through a pile of DVDs to find what I was after.
I wish i could get a job just standing around talking to co-workers. Gave up, walked out.
individual staff can be really great but on the whole, no one is trying very hard.
Love this shop and the staff there are amazing, very knowledgable and helpful.
You can buy Electronics, TVs, Speakers, Computers and more. I like going here.
Great service. Very helpful. Had product instock and ready to take home.
Absolutely zero service from floor staff. Took my business to Officeworks
Quick and professional service. Lots of smiling faces and helpful people
Plenty of stock. laid out similar to all their stores. Staff helpful.
Much shop, many buys, such discount. 10/10 would recommend. Wow.
Rude and incompetant staff, and makes many mistakes.
lots of choices and people are very accommodating.
Good range, helpful staff when you are served.
Good range of products, good customer service.
Bit overpriced. But has alot of home stuff
Staff need more training in their products
Great for all your electronic needs
Good, thank you Matt for service.
Good selection and easy parking
Well laid out and not too busy
Well stocked. Friendly staff.
huge selection of home goods
Good range, decent prices.
Staff not very helpful.
Just like every jbhifi
I love shoping there
Gotta love jb
Good jb hifi