|Address:||193 Orlando St, Coffs Harbour NSW 2450, Australia|
|Phone:||+61 2 6652 3042|
|Working:||8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed|
Booked my car in for a rego check and service. Failed rego check due to CV boots needing replacement. So I book that in. The day of the replacement they deliberately broke the wheel bearing because it seized and couldnt be undone. I was not consulted about the issue and when I picked up my car they had put the broken bearing back into the car and put it all back together again. Then I was told that I had to "save up my money when I can and get it repaired" in a way which to me seemed quite condescending. I was then quoted $300 for labour and a new wheel bearing. I was able to complain about the price and it was dropped to $130 but why should I have to pay for a part that was deliberately broken? I also drove my car around for two weeks with a broken wheel bearing because I couldnt afford to fork out more money! Just because I am a female and I may not know very much about cars doesnt give mechanics the right to take advantage of that and try to suck more money out of me. Really bad customer service and I will never go there again. CV joints are still clicking even after repairs and now the radiator is busted, only a month after passing a rego check. Doesnt seem right to me. Nathan was very rude and condescending towards me and wouldnt speak to my father when he called to confront him. Very unprofessional.
Coffs Coast Co
The team at Goodyear Autocare Coffs Habour are reliable and thorough workshop servicing professionals whom take great care in the maintenance and repair of your vehicle. They offer solid advice and recommendations to ensure your transport is in the best condition to serve you. Under the ownership and management of the Quinn Family including professional Rally Driver ~ Nathan and father Martin Quinn you will be treated as a valued client and your vehicle will be respectfully cared for. I have used their services for my many vehicles over the years and recommended their service to others whom have become valued clients.
I could only give praise to these guys. Continually working to improve themselves and working to improve service for the customer. They are willing to give that bit extra when required and can problem solve your issues. They have continued to work on my issue until it was fixed. Fantastic people. Thankyou !!!
Very dishonest, only interested in upselling me things my car didnt really need. On the one item my car did need, they got it wrong and I ended up having to go to another garage and pay again to have the problem rectified correctly. The boss Martin is full of it.
The knowledge and skill in this workshop surpasses any I have ever experienced before. Competitive prices and service second to none, for honest and reliable mechanical work highly recommended.
A1 service and tyres they put on are great quality and quietest drive Ive ever had. Best mechanic around
Great service everytime can not fault this business. Competitive prices.
Good service , no hassle , very good , price .good advice. Again
Good trusted service. Well priced