|Category:||Truck Rental Agency|
|Address:||10 Goolwa Pl, Fyshwick ACT 2609, Australia|
|Phone:||+61 2 6280 6255|
|Working:||7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM|
Absolutely. Terrible. Experience. The week in which my Fiancée was to return our vehicle, apparently they had an issue in which two vehicles were stolen. Upon us contacting the Fyshwick office, advising them of a late drop off, we were greeted by an extremely rude, careless and arrogant staff member by the name of Teigan who actually yelled at my partner in front of our daughter. To make matters worse, I put in a complaint, received a response 9 months later. As I was not the driver returning the car, it was “pointless” making the complaint as it wasn’t myself that had to suffer the arrogant and dismissive nature from Teigan. Upon speaking with the Manager, he asked “So why are you wanting to make this complaint then?” and “Well Teigan is leaving us in the next month so I can ask her to call your partner and apologise?” This was more than two weeks ago. No response! So if you need useless, arrogant staff with obnoxious management? Come on down to Fyshwick Thrifty :)
Just so disappointed. Drove over 100km from Cooma to pick the van up in Fyswick. There was a n accident on the high way so the road was block. Drove follow the detour around and around. Made to Tugg at 4:55. Called the company to ask there is any change that I can pick the van up and received the answer that "were closed at 5:00, see you tomorrow at 7:30am". To me this mean 200km again for that 10 mins late cause of the road blocked. Understand business will have their trading hours, but thinking about you out of petro for a long drive and stop in a petro station and they said they closed 10 mins ago , means you can not fill any petro at all. I believe that people sometime need to think about the others as well , not just we closed at 5:00 means we closed at 5:00. Thanks for nothing and 100 km driving.
Had to move house over christmas. Was able to hire a 3 tonne truck at short notice. Price was reasonable, and the staff were friendly and accommodating. The truck was clean and in good condition. And when I forgot to call them to extend the hire for another day, they called me and were happy to let me extend to hire. When I returned it (on new years day) I left a set of keys in it by accident - They called me within a few minutes of me leaving to let me know so I could turn around and get them before I went too far. Great service guys!
Ive dealt with the guys at Thrify in Fyshwick for years and now that Im working for myself I have had several occasions where Ive needed to hire a bigger vehicle, the guys have all be very helpful and have always accommodated my requirements without any problems at all. They are always courteous and polite, and we are able to have a laugh also, well done guys keep up the great work
Hired a van to travel to Sydney, was well looked after in cost and was provided with a brand new vehicle. Due to the wet weather and traffic I was delayed in getting back. I called Thrifty in Fyshwick and they stayed well past the closing time and waited around so I could return the vehicle.
The Kia Carnival that we rented was brand new, it had very convenient features, was clean and well maintained. The staff were quick and ready to go with the paperwork when I arrived. The facility is big and parking is easy to find.
hire the truck for 2 days only 150km free was give where it spose to be 300km free. guy was very rude and had no idea about customer service well never agian, i wont be using them agian, my advise stay away.
Great range of cars vans trucks excellent customer service excellent location for pick up a fantastic team very friendly and always a good deal with good prices
Always have the trucks we want available when booking ahead, vehicles are clean and well maintained. Sensible attitude towards minor scratches.
Lovely Staff, very accommodating and they made the whole process really easy. Thanks so much for the mini bus hire - we had a great time!
Thrifty staff were very helpful. Explain all the details well. Fast service and vehicles are always tip top condition.
Excellent service, the car we hired was well looked after. We would highly recommend Thriftys to everyone.
Always a pleasure to deal with - friendly, helpful and great customer service.
Great service managed by great people. I would come back just for the people
Disinterested and unhelpful staff. Choose a different place if possible.
Good selection of vehicles. Friendly and helpful staff. Highly recommend
Friendly and helpful staff, great selection of vehicles
Good rates on truck hire and friendly helpful service.
Hiring 24seaters for the company quick and easy.
Very simple, understanding and easy to deal with
Easy to find. Quick and efficient staff.
Great guys, awesome big vehicles
Good people and customer service
Great staff, has truck rental
Good customer service.
Good welcoming service
Easy, no hassle.