|Category:||Auto Repair Shop|
|Address:||8/55 Nettlefold St, Belconnen ACT 2617, Australia|
|Phone:||+61 2 6251 3891|
|Working:||8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed|
Worst experience ever! Basic service left me with ignition problems and an oil leak never experienced before it went to their shop. Told it was a starter motor and they convinced me to replace it. Had it replaced with a brand new one and the same ignition problem occurred. Had the old starter motor tested and it worked fine so while they put the original back in and refunded my money, they replaced a part unnecessarily. I was given a courtesy car which had no fuel, smelt, grease all over the dash and steering wheel, broken glass, screws, bulbs and rubbish throughout, casing under the steering wheel missing, the carpet roof was sagging and I had to vacuum and wash it before I could put kids in it. Im now stuck with an oil leak which has stained my driveway and now needing to be looked into and still trying to assess what the ignition problem is. Only a theory from two other mechanics and that is that water or moisture could have been blown into one or more spark plugs during the service. I will never use this mob again and I would happily go out of my way to tell potential customers of my current experience so they are not taken for a ride as I feel I have been with costs running into the thousands.
We have been using the guys at The Car Doctor for 7 years now with 4 different cars & never once have we been over quoted or dissatisfied with any part of a service. They keep in regular contact throughout a service if something unexpected turns up, always deliver on time & are well priced. We have recommended them to many friends & family over the years & will continue to do so. Not often can you find a reliable & trustworthy mechanic - you can trust you are on to a great thing with these guys.
for starters, they told me that my vehicle should be ready my midday but it wasnt ready to be collected until about 4.30pm. A wheel alignment was meant to be done but they "ran out of time" and to top things off, I found a cigarette butt inside one of my bumper clips. Im quite particular about my car and because of how that whole experience was, I wouldnt recommend this workshop to anyone that really values their assets.
Have never written a review before but the guys at The Car Doctor definitely deserve a good one. They fixed up my car for me today, its purring now. I was impressed with the good communication, very polite, friendly and explained things very well. Reasonably priced too. All in all, it was a good experience. I will be going there again and recommending them to friends.
Terribly unqualified with car electrics (Skoda). Paid the mechanic (Craig) $500 and 2 visits, and airbag still doesnt work. Turns out they have replaced the wrong crash sensor (front instead of back). Unprofessional organisation meant that I had to come in 4 times for 2 visits. The premises definitely look less orderly than on the posted pictures.
I went to The Car Doctor today and I was very happy. My car is running beautifully again. The charges were fair and they were properly explained to me and the service was excellent. Unlike a lot of mechanics, they didnt make up problems that werent there and gave me the facts. Ive had a lot of mechanics, but The Car Doctor is certainly the best.
The guys at The Car Doctor did a great job. I made a call & got my car in that day which was awesome. By the end of the day it was ready to go which was even better. Pete went above & beyond locating hard to find parts and with the service they provided. It hasnt ran that great in a long time. Thank you!
Rin Rin Ly
Fast, friendly & straightforward service, great value. Had a major service done for a VERY reasonable price (significantly cheaper than ktas & the stealerships). The car was ready on time & I was charged exactly the price I was quoted. Would recommend!
The guys couldnt help me enough. They loaned me a car. They understood I need my car as I have kids and commitments. I was stressed and the guys understood and fixed my car as quick as they could. My car is great now thank you so much
Terrible. Promised over the phone a price for the service and then charged 50$ extra for nothing. List of parts to repair up to 2.5k, brought the car to another place and got the same for 1.4k. Really bad service.
ive found the car doctor to be a good mechanic with all my 3 cars, but the only thing i dislike is that the car loses power when you try to accelerate, maybe they put the revs down??
Got a service on a mercedes the mechanics were very helpful the price was half of any other quote i will go back for sure even my brake quote is about $600 cheaper
They charge for the parts which was actually not replaced. they suck you. Initially they said $238, later they charge me 502 bucks. Guess how good they are
Charge 110$ just to install a fender liner, total rip off. Even with Honda dealer just, they just charged 67$
Friendly, really well priced - and flexible. Will be recommending to friends and using again thats for sure.
Provided great advice and fantastic customer service. Will definitely be going back
Greatest mechanic Ive ever gone too!!!! Always reliable and so friendly
I love them. Friendly, professional, helpful.
Very good mechanical shop.
Hope service improves