|Category:||Car Repair and Maintenance|
|Address:||Cohen Street, Belconnen ACT 2617, Australia|
|Phone:||+61 2 6129 8105|
|Working:||8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–12PM Closed|
My partner dropped her car in to have a full safety check done on it after she felt a shudder in the steering wheel, and after they had the car for a day, told us that both engine mounts were cracked ($433.56), coolant needed flushing ($165.00), break fluid needed to be bled as it was dirty ($69.00), both front tires need replacing with wheel alignment ($427.00) , breaks need machining ($200.00), for a total of $1294.56 + Labor bringing it to a grand total of $1694.56. It was stated by the store manager, that the car was unsafe and she was hesitant about returning the keys. after having this check we took the car off the road for the last 3 months, only to find out after getting 2 more opinions that almost all of this was a lie. The only things that needed replacing was the oil, the oil filter, and the breaks did actually need machining (hence the shudder). Everything else was absolute crap. we had NRMA check over this vehicle, and they happily fixed our problem in under 30min. This is by far the worst exploit i have ever seen, even if all of the items on the list needed to be fixed, both other quotes came in under $1000.00 thats $700.00 dollars difference just because she is a women. K-Mart needs to take a long hard look at who they hire and what is going on in there stores. Will not ever be back, but would love to hear from head office about reimbursement for the parts we bought to fix a problem that never existed.
Terrible! How does a wheel alignment and clamping a brake hose into place cost $160!? And they didnt even wash my car! How can it take 8 hours to do that, as well! You dont charge someone extra labor on top of a fixed wheel alignment rate - obviously I had to pay money because their incompetency made it take longer! Incompetent staff, overpriced, useless.
I booked my car well in advance to have a tyre replacement and wheel alignment. I gave my car details, make and model so they had the tyre available on the day. Drop my car there and a few minutes later I was told that they didnt have the available tyre for my car and if I could come another day! Well I dont think so! Not Impressed!
Keiran and the team where fantastic. Was stuck with a flat tyre I couldnt fix and an hour before I had to get to an important meeting and they had the car in and fixed in about 20 minutes. Highly recommend them.
Mark was absolutely fantastic. He only did the work required, explained everything clearly, was professional but most of all did a brilliant job. Hanks Mark
It easily seulsu a car in the spacious parking lot.
Great service! Really friendly and helpful. I will defiantly be going back :)
Spine Centre Info
Such great service, the staff go above and beyond to help!
Always quick and efficient. Prices are given upfront