|Category:||Car Repair and Maintenance|
|Address:||54 Mort St, Braddon ACT 2612, Australia|
|Phone:||+61 2 6129 8101|
|Working:||8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–12PM Closed|
Went there with my brother a months ago as a returning customers and the way they treat us was so surprised. I havent experienced that kind of worst behaviour from manager so far in Australia since I moved here. While driving the car in the road suddenly it stopped and we dont have much idea about car so its hard to figure out whats wrong with it. The only thing we know is just take to mechanic and we called the tow truck and took the car to Kmart Braddon and speak with manager he was complete ignoring us and I speak with my politely are you looking for us, no Im busy in my work and I dont look at dead car he replied. We were so surprised with his reply and not to recommend anyone to go there all they car is about engine oil and filter even you booked high servicing facilities they have which say it include 86 inspection and road worthy. Thats what I booked and they even cant figure out my headlight is not working really disappointed wont be back. Not reckon you to go back as well.
A very good experience overall. I had my 1997 Patrol serviced there. The staff were knowledgeable and very courteous. Positives: Gave the right advice about steering and suspension issues, and recommended other providers for specialist work. Their inspection picked up a broken steering component, and recommended a particular high quality replacement. Id had that part fail previously (having previously opted for the cheaper brand), which they correctly identified, so well done to them for correctly diagnosing and recommending good quality componentry. Negatives: Only one - my vehicle is an older diesel and should have meticulous 5,000 km oil changes. They did the service but put 10,000 on the sticker. Probably just means they arent all that familiar with older diesels. Overall very happy with the service and the price was reasonable. I am confident the team gave good advice and would recommend.
Staff were friendly enough but kind of screwed me over. Went in to get a simple headlight re-aiming but their machine was being repaired, told me to come in the following week. I asked if I should book an appointment and they specifically said I shouldnt need to, told me just to show up and they would have it done within 15-20 minutes. So I went back the following week and they were too busy to help me. Just a bit frustrating considering I made a point of asking if I should book an appointment and I had a roadworthy test booked for the day after.
I brought my car to Kmart tyres and auto service in Braddon for a wheel alignment, Pete was very courteous and helpful. After picking up my car and driving home I realised my radio was working for the first time in months! They had fixed my antenna for me without saying a word and free of charge! It made my day, I will definitely be back :). Thank you guys!
Called asking for some pricing on tyres. Told the person on the other end of the phone exactly the tyre I had 235/35/r19 and I got the run around. Arrogant. Lost a sale based on his phone manner. Will ship somewhere else, have no time for poor customer service
The staff are all courteous and professional, but also genuinely friendly - I personally dont know much about cars, but every time Ive brought mine in theyve been patient and explained things thoroughly. They also have incredibly reasonable prices.
Well looked after by Jason but felt was treated very poorly by first service person. My young daughters first experience with mechanic and very stressful, felt she was being conned, when I questioned on her behalf I was also spoken to rudely.
Very helpful. Dealt with Pete over the phone (from Melbourne) on my sons car. Sourced the part and got it installed without any drama. Great to deal with. Many thanks.
Didnt fix the issue Id specifically brought it in for. No consideration for the time and inconvenience incurred to bring the car back. Not happy.
Looked after by Jason earlier this year and really happy with the service on my Honda CRV. Very easy to deal with....thanks guys.
These guys are great! Very well priced, they know their stuff and keep you updated if they run into any issues.
I have dealt with them three times, and they have been very professional, personable and consistent.
Emdad ul Haque
I am not at all satisfied with yesterdays service. My cars wheel nuts are missing.
Great service by Peter, Jason and the crew very friendly and experienced
Not good if you want to repair car, have to wait a long time
Great guys. Bend over backwards to help.
Very good prices